Technical Capabilities
Technical Services Division Overview
Communications Electronics® understands the changing demands of your business. And we are committed to making sure you’re prepared to meet those demands. Our Sales and Service divisions help businesses boost performance and achieve business goals through improved communications. We offer a variety of repair, maintenance and installation alternatives to ensure that your systems continue to operate at peak performance. And our Technical support staff is there to meet our customers’ needs as they arise. ![\"Motorola](\"../images/motorola_psp.jpg\")
Our Technical Services division is made up of over 25 in-house Technical Service Repair, Installation and Support staff members. We also provide manufacturer depot support for repairs needing direct manufacturer involvement.
We have a fleet of 20 installation and repair vehicles. We also offer bucket truck services. Service and installation vehicles are equipped with the necessary test equipment, tools and inventory to complete most repairs and installations on site. And we have a vast inventory of parts and accessories in order to reduce your downtime.
There is no better investment than putting the resources of our technical staff to work for you and your organization. You can rely on our repair facility, modern equipment, field support and help desk to ensure the high level of service and overall communications that you deserve.
Communications Electronics® is a Motorola Premier Service Provider, representing the highest level of service available through Motorola.
Technical Repair Service
CE’s factory-trained service technicians are prepared to keep your radio system operating to factory standards. We utilize the latest test and repair equipment and maintain a full line of parts and accessories in stock.
Our Technical Repair support staff provides the following:
• Warranty support
• Motorola factory-trained technicians
• Reliable, cost-effective repair solutions
• Maintenance agreements
• Preventive maintenance programs
• Motorola original parts and accessories
• In-shop and on-site repair options
Maintenance Agreements
CE provides standard and custom maintenance agreements to fit the needs of any organization. Let one of our consultants work with you to come up with a plan to keep your system working at peak performance.
Key benefits of a CE Maintenance Contract are:
• Protect your investment - Maintain your system to factory standards
• Priority service - Maintenance contract customers have first priority
• Minimize downtime - Reduce downtime due to equipment failure
• Control your repair costs - No more concerns about out-of-control repair bills
Installation
CE offers both on-site and in-field installations. Our installation staff has experience in performing many types of installations for your various two-way radios and other vehicle and building applications. We take pride in the many different custom installations that we do. We are capable of performing all types of installations from the basic dash mount mobile installations to more complex systems.
We’re also known for our installation and maintenance of emergency lighting for vehicles. We provide standard and custom light bar, strobe and alternative lighting options for all types of emergency-related vehicles.
Project Management
The CE Technical Services division provides various Project Management options. Scheduling various vendors and participants in a project requires both internal and external planning and must be carefully organized to ensure the project is on scope, schedule and budget.
Let us relieve you of the responsibilities involved with a new or existing system implementation or upgrade. Our Project Management services include:
• Scheduling and coordination
• Site management
• Standards compliance
• Cost tracking and analysis
